Corrections Policy
New York changes quickly, and mistakes can happen. NYC Dayline aims to correct material factual errors promptly and distinguish corrections from ordinary updates.
What counts as a correction
A correction is appropriate when a published factual statement was wrong at the time it was published or when we misrepresented a source. Examples include an incorrect fare, location, agency rule, date, route or factual description.
What counts as an update
An update is different from a correction. A page may have been accurate when published and later need new information because prices, rules, transit service, event schedules or operating conditions changed.
Material changes should be visible
When a correction materially changes what a reader would do or understand, we aim to make the revised information clear rather than silently preserving a misleading impression. Minor spelling or formatting fixes do not require a correction note.
Source conflicts
If two credible sources disagree, we prefer the source with direct authority over the fact in question and may explain the disagreement when it materially affects the answer.
Reader feedback
A public contact channel for corrections will be added as the publication’s communications setup is finalized. Until then, the site should not invent a contact address that is not actively monitored.